Teem

All Systems Operational

About This Site

We’re as committed to keeping you informed as we are to ensuring uptime for the software that helps power your workplace. Aside from logging into Teem, this is the best place to get the latest information on system availability and scheduled maintenance.

For technical documentation, or to report an issue via instant chat or by submitting a support ticket, visit our Knowledge Base (https://knowledge.eptura.com/Teem). Have a question during business hours? Contact our support team at 1-866-410-3683.

Web Interface Operational
Mobile Data Operational
API Operational
Google Apps Calendar Operational
Exchange Sync ? Operational
Support Articles ? Operational
Mandrill US East ? Operational
Mandrill US West ? Operational
EventBoard Operational
90 days ago
99.8 % uptime
Today
Phone System ? Operational
90 days ago
99.8 % uptime
Today
LobbyConnect Operational
Authentication (SSO) ? Operational
90 days ago
99.8 % uptime
Today
Datadog Events Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 30, 2025

No incidents reported today.

Apr 29, 2025

No incidents reported.

Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025
Resolved - This issue is currently resolved with a release that happened last night. After confirmation we are going to be closing out this Status Page.

We appreciate all the patience with our customer base as we have worked diligently to get this update out.

Apr 21, 13:34 MDT
Update - We are continuing to monitor for any further issues.
Apr 21, 13:33 MDT
Monitoring - A fix has been developed and applied to production. We are actively monitoring the situation to ensure continued stability and performance.

If you’re still experiencing any issues, please reach out to our support team through your existing support case on the Customer Hub, or create a new one if none exists.

We will continue to monitor the situation for the next 8 hours before marking it as resolved.

Thank you for your patience.

Apr 21, 09:09 MDT
Update - Our QA team continues to test this issue internally.

Users can continue to make bookings via https://app.teem.com or directly from the device while we work on resolving the issue. We will keep you informed as soon as more information becomes available.

We appreciate your patience and understanding as we work to resolve this issue.

Apr 17, 13:00 MDT
Update - Our QA team are continuing to test this issue internally.

Users can continue to make bookings via https://app.teem.com or directly from the device while we work on resolving the issue. We will keep you informed as soon as more information becomes available.

We appreciate your patience and understanding as we work to resolve this issue.

Apr 16, 21:17 MDT
Update - Our engineering team has developed a fix, and it is now being tested internally.

Users can continue to make bookings via https://app.teem.com or directly from the device while we work on resolving the issue. We will keep you informed as soon as more information becomes available.

We appreciate your patience and understanding as we work to resolve this issue.

Apr 16, 17:00 MDT
Update - Our engineering team continues to work on the issue affecting all-day bookings.

Users can continue to make bookings via https://app.teem.com or directly from the device while we work on resolving the issue. We will keep you informed as soon as more information becomes available.

We appreciate your patience and understanding as we work to resolve this issue.

Apr 16, 13:01 MDT
Update - We are actively investigating an issue affecting all-day bookings. Our Development team is working on a solution.

We'll share more updates as soon as they become available.

Thank you for your continued patience and understanding.

Apr 16, 03:46 MDT
Update - Our engineering team continues to work on implementing a solution occurring only with bookings made via the Outlook plugin for whole-day events where impersonation calendars are in use.

Users can continue to make bookings via https://app.teem.com or directly from the device while we work on resolving the issue. We will keep you informed as soon as more information becomes available.

We appreciate your patience and understanding as we work to resolve this issue.

Apr 15, 21:11 MDT
Update - Our engineering team continues to work on implementing a solution occurring only with bookings made via the Outlook plugin for whole-day events where impersonation calendars are in use.

Users can continue to make bookings via https://app.teem.com or directly from the device while we work on resolving the issue. We will keep you informed as soon as more information becomes available.

We appreciate your patience and understanding as we work to resolve this issue.

Apr 15, 17:27 MDT
Update - Our engineering team continues to work on implementing a solution occurring only with bookings made via the Outlook plugin for whole-day events where impersonation calendars are in use.

Users can continue to make bookings via https://app.teem.com or directly from the device while we work on resolving the issue. We will keep you informed as soon as more information becomes available.

We appreciate your patience and understanding as we work to resolve this issue.

Apr 15, 13:07 MDT
Update - Our engineering team has identified that the issue is occurring only with bookings made via the Outlook plugin for whole-day events where impersonation calendars are in use.

Users can continue to make bookings via https://app.teem.com or directly from the device while we work on resolving the issue. We will keep you informed as soon as more information becomes available.

Thank you for your continued patience and understanding.

Apr 15, 08:55 MDT
Identified - Our engineering team has identified inconsistent time zone behavior for all-day bookings via Plugin and is working to validate the impact across all customers.

Users can continue to make bookings via https://app.teem.com/ or directly from the device while we work on addressing the issue. We shall keep you informed as soon as more information becomes available.

Thank you for your continued patience and understanding.

Apr 15, 00:26 MDT
Investigating - We are currently investigating an issue with Teem. We will update you when we have more information.
Apr 14, 11:15 MDT
Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Apr 16, 2025