System Status
Identified - Teem has identified an issue resulting in unusually high Google Sync latency, up to 1 hour at some points during the day. We are working to resolve this issue as quickly as we can.
Feb 21, 14:57 MST
Monitoring - Teem has seen severely reduced impact from this issue but will continue to monitor things into next week to ensure reliable operation for our customers
Feb 2, 10:21 MST
Identified - Teem has identified an issue where some customers may not see events populate to their EventBoard devices as expected. We are working on a resolution and will continue to update this page.
Jan 30, 11:11 MST
Monitoring - Teem continues to monitor our systems closely to address any high latency that may occur today.
Jan 30, 11:06 MST
Update - Teem continues to work to resolve this issue. Exchange latency is much improved, averaging less than a minute latency. Google events are still delayed up to 10 minutes.
Jan 29, 13:50 MST
Identified - Teem is investigating an issue resulting in higher-than-usual latency for calendar sync affecting both Google and Exchange customers. This is expected to result in appointments taking longer to appear than usual across EventBoard, Flightboard, and other Teem products, including the Outlook add-in and Teem mobile app, in some cases over an hour. We will continue to send updates via this channel.
Jan 29, 11:52 MST
Web Interface   Operational
Mobile Data   Operational
API   Operational
Google Apps Calendar   Degraded Performance
Exchange Sync   ? Operational
Support Articles   ? Operational
Mandrill US East   ? Operational
Mandrill US West   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 21, 2018
Resolved - The issue has been resolved
Feb 21, 10:02 MST
Monitoring - We are no longer seeing the issue described but will continue to monitor
Feb 21, 10:00 MST
Identified - Some customers are seeing issues with how the Teem dashboard is displayed. We are working on a resolution.
Feb 21, 09:24 MST
Feb 20, 2018

No incidents reported.

Feb 19, 2018

No incidents reported.

Feb 18, 2018

No incidents reported.

Feb 17, 2018

No incidents reported.

Feb 16, 2018

No incidents reported.

Feb 15, 2018

No incidents reported.

Feb 14, 2018

No incidents reported.

Feb 13, 2018

No incidents reported.

Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018
Completed - Database maintenance completed. All systems are operational.
Feb 10, 23:09 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 22:00 MST
Scheduled - We will be performing maintenance on our database late Saturday evening, February 10th at 10 PM MST for up to 6 hours - there will be periods of downtime during this maintenance window. We apologize for this inconvenience.
Feb 8, 18:52 MST
Feb 9, 2018

No incidents reported.

Feb 8, 2018
Completed - Database maintenance completed. All systems are operational.
Feb 8, 23:07 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 22:00 MST
Scheduled - We will be performing maintenance on our database late Thursday evening, February 8th at 10 PM MST for approximately two hours - there will be intermittent service disruptions during this time. We apologize for this inconvenience.
Feb 7, 08:57 MST
Feb 7, 2018

No incidents reported.