System Status
All Systems Operational
Web Interface Operational
Mobile Data Operational
API Operational
Google Apps Calendar Operational
Exchange Sync ? Operational
Support Articles ? Operational
Mandrill US East ? Operational
Mandrill US West ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Database Maintenance Aug 19, 00:00-02:00 MDT
We will be performing maintenance on our site database early Saturday morning, August 19 at 12:00 Midnight MDT - there will be intermittent service disruptions during this time. We apologize for this inconvenience.
Posted on Aug 15, 06:41 MDT
Past Incidents
Aug 16, 2017

No incidents reported today.

Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017
Postmortem - Read details
Aug 11, 15:32 MDT
Resolved - All systems should be operational.
Aug 11, 15:06 MDT
Update - Database maintenance seems to have helped overall performance. We will continue to work on further improvements for site performance.
Aug 11, 09:18 MDT
Update - We are planning on running database maintenance tonight that should improve the performance of the system. This maintenance is scheduled to begin at 12PM MDT.
Aug 10, 19:14 MDT
Update - We just released a hotfix that should help with performance issues. We are still monitoring the performance of the site and the performance issues have improved - but are not fully resolved.
Aug 10, 16:10 MDT
Identified - Teem is currently investigating an issue that may be affecting some customers in the following areas:
- Calendar sync may be experiencing delayed updates
- The Teem dashboard is experiencing slower load times than usual
- Online devices may be alerting as offline and the admin dashboard may not accurately reflect health status

Teem is actively working on this issue and will continue to update this page as we have more information.
Aug 10, 11:54 MDT
Completed - Maintenance is completed, all services should be operational.
Aug 11, 02:12 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 00:00 MDT
Scheduled - We will be performing maintenance on our site database, August 11, at 12:00 Midnight MDT - there will be intermittent service disruptions during this time. We apologize for this inconvenience.
Aug 10, 16:13 MDT
Aug 10, 2017
Event processing (including calendar synchronization) stopped for several hours during the night. Events should now be processed correctly.
Aug 10, 08:50 MDT
Aug 9, 2017

No incidents reported.

Aug 8, 2017
Database maintenance tasks that ran last night caused unexpected downtime for extended periods of time from 12 AM MDT to 5 AM MDT. This caused disruptions with our website and with devices that communicate with our services. In the future, such tasks will be scheduled during a maintenance window. We apologize for any inconvenience this has caused.
Aug 8, 08:03 MDT
Aug 7, 2017

No incidents reported.

Aug 6, 2017

No incidents reported.

Aug 5, 2017

No incidents reported.

Aug 4, 2017

No incidents reported.

Aug 3, 2017

No incidents reported.

Aug 2, 2017

No incidents reported.