Identified - Teem has identified an issue/limitation with APIs provided by Microsoft for Exchange and O365 when working with very large calendars. Our teams are working on a potential resolution that will be deployed as a hotfix once validated internally.
Oct 12, 16:46 MDT
Investigating - Teem has received reports that a subset of devices have not received calendar event updates. Booking an event on these calendars is successful through Outlook, Google or other calendar clients, however the events are not received by Teem nor updated to the devices. The engineering team is investigating potential causes.
Oct 11, 20:28 MDT
Update - The issue is related to iOS 12 affects any application using GAM and has been reported to Apple. Teem continues to monitor the situation and once a fix is released and confirmed we can provide additional updates.
Oct 12, 16:39 MDT
Update - Continuing to research this issue. Teem does not recommend updating to iOS 12 until resolution is confirmed by Apple and Teem. Teem will update this status once we validate that the problem is resolved.
Sep 25, 02:48 MDT
Identified - Teem is aware of a change in iOS 12 which causes apps in Guided Access Mode (GAM) to sleep or dim after 20 minutes. This will impact EventBoard and other applications in GAM and we do not recommend updating to iOS 12 until resolution is confirmed by Apple and Teem. Teem will update this status once we validate that the problem is resolved.
Sep 24, 16:48 MDT
Investigating - Teem is currently investigating a potential issue affecting some EventBoard users after upgrading devices to iOS 12.
Sep 19, 17:01 MDT
Completed -
This maintenance window will be rescheduled to a future date.
Oct 9, 17:21 MDT
Scheduled -
We will be making some changes to our production DNS - Tuesday, October 9th at 10 PM MST. The maintenance period is scheduled for two hours (in case of unforeseen issues.) There is a possibility that clients may experience connection issues with our service during this time. However, this maintenance is most likely to cause only minimal disruption and will be completed in less than 30 minutes.
Oct 9, 07:13 MDT