Monitoring - Performance has been normal for app.teem.com, EventBoard, LobbyConnect and all other apps/services since the last update.
Teem has released an update to help prevent degraded performance in this scenario in the future and will continue to monitor throughout the day, at which time we will resolve the incident.
Dec 13, 11:22 MST
Update - Performance has been normal for app.teem.com, EventBoard, LobbyConnect and all other apps/services since the last update.
Teem is preparing an update to handling and processing systems (currently in testing) and will deploy when complete.
Next update will be as status changes or tomorrow by 9am MT/11am ET
Dec 12, 12:38 MST
Identified - Performance has been normal for app.teem.com, Eventboard, LobbyConnect and all other apps/services since the last update.
Teem has identified an abnormal spike in change notifications for certain calendar providers and is in the process of updating handling and processing systems to account for the change in behavior.
Next update will be as status changes or tomorrow by 9am MT/11am ET
Dec 11, 09:25 MST
Update - Performance has returned to normal for app.teem.com, Eventboard, LobbyConnect and all other apps/services are also fully functional.
The investigation actively continues and is focused on finding and addressing the reason for the increased load yesterday and today.
Next update will be tomorrow by 9am MT/11am ET
Dec 10, 17:41 MST
Update - We are continuing to investigate the increased load on the system and its cause.
Performance continues to be impacted with extended periods of slowness or failing to load applications.
Next update will be by 6pm MT/8pm ET
Dec 10, 14:55 MST
Update - We are continuing to investigate the cause of the increased load on our systems. Performance continues to be impacted with extended periods of slowness or failing to load applications.
Next update: 3pm MT/5pm ET
Dec 10, 12:21 MST
Investigating - We’re currently experiencing a recurrence of the service disruption, with reports of loading slowness with app.teem.com, EventBoard, LobbyConnect, as well as other services such as device registrations.
Our team is actively investigating.
Next update will be by 12:30pm MT/2:30pm ET
Dec 10, 10:19 MST
Update - Performance remains normal. We have made adjustments to our back-end systems and are continuing to monitor the results through the day.
Next update today by 4pm MT/6pm ET
Dec 10, 08:52 MST
Monitoring - Performance has returned to normal for app.teem.com, Eventboard, LobbyConnect and all other apps/services are also fully functional.
We have not identified the root cause yet, but are continuing to investigate and monitor.
Next update will be tomorrow by 9am MT/11am ET
Dec 9, 18:00 MST
Update - We are continuing to investigate the cause of the issue. The system is catching back up and performance is gradually improving
Next update will be by 7pm MT/9pm ET
Dec 9, 16:18 MST
Investigating - We’re currently experiencing a service disruption with reports of loading issues with app.teem.com, EventBoard, and LobbyConnect.
Our team is working to identify the root cause and implement a solution.
Next update will be by 4:30pm MT/6:30pm ET
Dec 9, 14:39 MST