System Status
All Systems Operational
Web Interface Operational
Mobile Data Operational
API Operational
Google Apps Calendar Operational
Exchange Sync ? Operational
Support Articles ? Operational
Mandrill US East ? Operational
Mandrill US West ? Operational
EventBoard Operational
90 days ago
96.46 % uptime
Today
Phone System ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Nov 17, 2019

No incidents reported today.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019
Postmortem - Read details
Nov 11, 12:45 MST
Resolved - The SAML SSO authentication issue has been resolved.
We apologize for the inconvenience this caused.
Nov 8, 16:05 MST
Identified - We have identified an issue with authentication to Teem systems. Customers attempting to login through SAML SSO are receiving a 500 error.

Customers using basic authentication (username/password), Google login, or Office365 login are not affected by this issue.

We are working to resolve this problem and we hope to have a fix out later today.

Next Update: 5PM MT/7PM ET
Nov 8, 14:03 MST
Resolved - This incident has been resolved. The app has been verified by Google, and the "This app isn't verified" page no longer appears.

It is important to note this issue was unrelated to the Google Calendar events syncing issue from earlier this evening.
Nov 8, 00:55 MST
Monitoring - We are continuing to work with Google to have the "This app isn't verified" screen removed.

Users can continue using the workaround by clicking the "advanced" link at the bottom of the error screen page.

Next Update will be tomorrow, November 8 by 3pm MT/5PM ET.
Nov 7, 11:50 MST
Investigating - There is a google oauth problem that is causing users to see "This app isn't verified" when trying to add a google account for calendar or user sync, or when signing in via Google SSO.

There is a workaround: Users can move forward on the error screen by clicking the "advanced" link at the bottom of the page.

We are actively working with Google on addressing this issue.

Next update: 1PM MT/3PM ET
Nov 7, 09:22 MST
Postmortem - Read details
Nov 11, 12:37 MST
Resolved - The issue is resolved. We have rolled back code changes made earlier this evening. After rolling back the changes, we confirmed Google calendar events have began saving on devices/tablets as normal.

If you continue to see any issue, please open a Support ticket.
Nov 8, 00:46 MST
Investigating - We are seeing that Google calendar events are not saving on user devices/tablets.
This appears to be affecting all Google calendar events.
We are in early stages of investigating the issue.
Next update: 1AM MT/3AM ET
Nov 7, 23:59 MST
Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.