Teem

All Systems Operational

About This Site

We’re as committed to keeping you informed as we are to ensuring uptime for the software that helps power your workplace. Aside from logging into Teem, this is the best place to get the latest information on system availability and scheduled maintenance.

For technical documentation, or to report an issue via instant chat or by submitting a support ticket, visit our Knowledge Base (https://knowledge.eptura.com/Teem). Have a question during business hours? Contact our support team at 1-866-410-3683.

Uptime over the past 90 days. View historical uptime.
Web Interface Operational
Mobile Data Operational
API Operational
Google Apps Calendar Operational
Exchange Sync ? Operational
Support Articles ? Operational
Mandrill US East ? Operational
Mandrill US West ? Operational
EventBoard Operational
90 days ago
99.8 % uptime
Today
Phone System ? Operational
90 days ago
99.8 % uptime
Today
LobbyConnect Operational
Authentication (SSO) ? Operational
90 days ago
99.8 % uptime
Today
Datadog Events Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 17, 2025

No incidents reported today.

May 16, 2025
S2 - Outlook Plugin Log in Looping
Resolved - As we have not seen further service disruptions after the fix was implemented, we have moved to the Resolved Phase.

Thank you for all the patience as we worked through this issue.
May 16, 10:58 MDT
Monitoring - A fix has been implemented. We are moving into the Monitoring Phase for the next two hours.

We appreciate your patience as our team worked diligently to provide a solution for this.
May 16, 08:37 MDT
Update - The issue with the Plugin has been identified and a fix is being implemented. We will post another update at 9 AM MST

If you're experiencing this issue, please make sure you have followed these steps https://knowledge.eptura.com/Teem/Production_Information/Announcement/New_authentication_implementation_for_Teem_Outlook_plugin

Once those steps have been followed if you try to login and are met with an infinite login loop please open an incognito window and log into your OWA instance and re-launch the Plugin. If you need assistance on how to do this or are encountering another error message please reach out to support for further troubleshooting.
May 15, 18:19 MDT
Update - The issue with the Plugin has been identified and a fix is being implemented. We will post another update at 5 PM CST

If you're experiencing this issue, please make sure you have followed these steps https://knowledge.eptura.com/Teem/Production_Information/Announcement/New_authentication_implementation_for_Teem_Outlook_plugin

Once those steps have been followed if you try to login and are met with an infinite login loop please open an incognito window and log into your OWA instance and re-launch the Plugin. If you need assistance on how to do this or are encountering another error message please reach out to support for further troubleshooting.
May 15, 11:31 MDT
Update - The issue with the Plugin has been identified and a fix is being implemented. We will post another update at 12 PM CST

If you're experiencing this issue, please make sure you have followed these steps https://knowledge.eptura.com/Teem/Production_Information/Announcement/New_authentication_implementation_for_Teem_Outlook_plugin

Once those steps have been followed if you try to login and are met with an infinite login loop please open an incognito window and log into your OWA instance and re-launch the Plugin. If you need assistance on how to do this or are encountering another error message please reach out to support for further troubleshooting.
May 15, 08:07 MDT
Update - The issue with the Plugin has been identified and a fix is being implemented. We will post another update tomorrow at 9 AM CST

If you're experiencing this issue, please make sure you have followed these steps https://knowledge.eptura.com/Teem/Production_Information/Announcement/New_authentication_implementation_for_Teem_Outlook_plugin

Once those steps have been followed if you try to login and are met with an infinite login loop please open an incognito window and log into your OWA instance and re-launch the Plugin. If you need assistance on how to do this or are encountering another error message please reach out to support for further troubleshooting.
May 14, 16:22 MDT
Update - The issue with the Plugin has been identified and a fix is being implemented. We will post another update at 6 PM CST.

If you're experiencing this issue, please make sure you have followed these steps https://knowledge.eptura.com/Teem/Production_Information/Announcement/New_authentication_implementation_for_Teem_Outlook_plugin

From there please reach out to support for help as there is a current workaround.
May 14, 13:36 MDT
Identified - The issue has been identified and a fix is being implemented.
May 14, 12:58 MDT
Investigating - We are currently investigating an issue with Teem. We will update you when we have more information.
May 14, 10:07 MDT
May 15, 2025
Maintenance Update for Teem Chrome Extension
Completed - The scheduled maintenance has been completed.
May 15, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 23:30 MDT
Scheduled - We will be updating the Teem Chrome Extension on May 14th from 12:30 AM CDT to 7:00 AM CDT to enhance our NAA functionality within the Teem Outlook plugin. During this time, the extension may be temporarily unavailable. We are committed to ensuring a smooth transition and appreciate your understanding and support.
May 13, 11:28 MDT
May 14, 2025
May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

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