Exchange Sync Latency

Incident Report for Teem

Resolved

This issue has been resolved. We have taken short-term steps to prevent this issue in the future as well as medium- and long-term projects that will improve Exchange latency across the platform. Thank you for your patience.

Posted Jan 25, 2018 - 15:43 MST

Identified

Teem has identified an issue resulting in latency when syncing with Microsoft Exchange servers including Office 365. These delays are currently taking up to 1 hour, meaning events may not appear on EventBoard displays in a timely manner. We are working to resolve this issue as quickly as possible.

Posted Jan 24, 2018 - 10:07 MST