Intermittent Activation of new EventBoard and LobbyConnect devices.
Incident Report for Teem
This incident has been resolved.
Posted Jan 12, 2020 - 13:09 MST
We are continuing to monitor through the rest of the day. During the scheduled maintenance there was a recurrence of the activation issue for a time. Currently activations are working normally.
Posted Jan 10, 2020 - 10:05 MST
The hotfix has been released, and early reports and testing show that the issues are resolved. We will continue monitoring this evening.
Posted Jan 09, 2020 - 17:30 MST
The hotfix will be pushed this evening. We will update this page when it's been released.
Posted Jan 09, 2020 - 12:06 MST
We have identified the cause of the issue, and are finalizing when the fix will be released.
Next update by 1pm MT/ 3pm ET.
Posted Jan 09, 2020 - 08:35 MST
Teem has received reports that some customers are unable to deploy and activate additional EventBoard or LobbyConnect devices. Investigation is currently underway.
Posted Jan 08, 2020 - 16:03 MST
This incident affected: EventBoard and LobbyConnect.