Slow response on app.teem.com and API

Incident Report for Teem

Resolved

This incident has been resolved.

Posted Sep 04, 2018 - 15:49 MDT

Update

We are continuing to monitor for any further issues.

Posted Sep 04, 2018 - 13:30 MDT

Monitoring

An issue replicating one of the databases was identified and corrected. The backlog of requests is currently processing and latency is decreasing. Teem will continue to monitor to ensure all issues have been resolved.

Posted Sep 04, 2018 - 12:51 MDT

Investigating

Teem is currently investigating potential slow downs in our app.teem.com, API and calendar synchronizations.

Posted Sep 04, 2018 - 12:19 MDT

This incident affected: Web Interface, API, Google Apps Calendar, and Exchange Sync.